Shipping

Transportation Policy

ELEGANCE ATTIRES LLC
Effective Date: [Insert Date]

At ELEGANCE ATTIRES LLC, we are committed to providing a reliable and efficient shipping experience for our customers across the United States. This Transportation Policy outlines the shipping methods, costs, delivery times, and related details to ensure transparency and clarity.

1. Shipping Locations

We currently ship to all 50 states within the United States, including Alaska and Hawaii. Unfortunately, we do not offer international shipping at this time.

2. Processing Times

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Costs

We offer the following shipping options:

  • Standard Shipping:
    Delivery within 3-7 business days.
    • Cost: Flat rate of $5.99 or free on orders over $50.
  • Expedited Shipping:
    Delivery within 2-3 business days.
    • Cost: $12.99.
  • Overnight Shipping:
    Delivery within 1 business day.
    • Cost: $24.99.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment’s progress.

5. Delayed or Lost Shipments

While we strive for timely delivery, delays may occasionally occur due to unforeseen circumstances such as weather, carrier issues, or holidays.

If your shipment is delayed or appears lost:

6. Shipping Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.

7. Damaged Packages

If your package arrives damaged:

  • Notify us within 7 days of delivery by emailing hello@eleganceakid.com with photos of the damaged items and packaging.
  • We will work to resolve the issue by replacing the damaged items or issuing a refund.

8. Order Changes or Cancellations

  • Changes or cancellations can only be made before the order has been shipped.
  • To make changes, contact us immediately at 814-351-2087 or hello@eleganceakid.com.

9. Special Shipping Requests

If you have special shipping requests (e.g., gift packaging, specific delivery dates), please contact us before placing your order, and we will do our best to accommodate your needs.

10. Returns and Refunds

For information on returning items and receiving refunds, please refer to our Refund and Returns Policy.

If you have any questions or concerns regarding our transportation policy, please feel free to contact us:
ELEGANCE ATTIRES LLC
Email: hello@eleganceakid.com
Phone: 814-351-2087
Address: 10717 Burrows Rd, Berlin Heights, OH 44814

Thank you for choosing ELEGANCE ATTIRES LLC. We look forward to serving you!